Customer Care

PRIVACY POLICY

WELCOME TO OUR WEBSITE (WWW.LE-PIQUET.COM). PRIVACY POLICY, WHICH APPLIES IN ANY CASE WHEN YOU ACCESS THE WEBSITE AND DECIDE TO BROWSE WITHIN IT AND USE ITS SERVICES, REGARDLESS OF THE PURCHASE OF PRODUCTS. INFORMATIVE ART. 13 OF LEGISLATIVE DECREE 196/2003 – SUPPLEMENTARY INFORMATION ON THE WEBSITE HTTP://WWW.LE-PIQUET.COM.

COOKIES

OUR SITE USES AUTOMATIC DATA COLLECTION SYSTEMS NOT DIRECTLY RELEASED BY THE USER, SUCH AS COOKIES. THE COOKIE IS A DEVICE THAT IS TRANSMITTED TO THE USER’S HARD DISK; IT DOES NOT CONTAIN COMPREHENSIBLE INFORMATION BUT ALLOWS THE USER TO BE ASSOCIATED WITH THE PERSONAL INFORMATION IT HAS RELEASED ON THE SITE. COOKIES ARE PLACED ON OUR SERVER AND NO ONE CAN ACCESS THE INFORMATION CONTAINED ON IT.

HOW AND WHY WE TREAT YOUR PERSONAL DATA

THE SPECIFIC PURPOSES FOR WHICH THE DATA ARE PROCESSED ARE SUMMARIZED, FROM TIME TO TIME, IN THE INFORMATION NOTICE PURSUANT TO ART. 13, D. DECREE 196/2003, WHICH IS PRESENTED TO THE USER WHEN HE RELEASES PERSONAL DATA. IN GENERAL, THE DATA ARE PROCESSED FOR THE PROVISION OF THE FOLLOWING SERVICES AVAILABLE BY ACCESSING OUR SITE:

REGISTRATION TO THE SITE, TO USE THE RELATED SERVICES;
ADHERENCE TO SPECIFIC AND ADDITIONAL SERVICES, SUCH AS OUR NEWSLETTER AND OTHER SIMILAR INFORMATION SERVICES ON OUR ACTIVITY, THE CREATION OF YOUR WHISH LIST AND THE SHARING OF ITS CONTENTS;
EVASION OF ORDERS AND RELATED ACTIVITIES;
PAYMENT PROCESSING, INCLUDING ANTI-FRAUD CONTROL IN THE CASE OF CREDIT CARD PAYMENT; IN THIS CASE, THE DATA RELEASED DURING THE PURCHASE PROCESS (NAME, SURNAME, ADDRESS, CREDIT CARD NUMBER, DELIVERY ADDRESS IF DIFFERENT FROM THE BILLING ONE) WILL BE SENT DIRECTLY TO THE BANKING SYSTEM THAT WILL USE THE DATA FOR CONTROL PURPOSES;
ANTI-FRAUD CONTROL; PURSUANT TO THE NEW EU REGULATION 2016/679 ON DATA PROTECTION (GDPR), DATA MAY BE TRANSFERRED TO COUNTRIES OUTSIDE THE EU OR TO THE EUROPEAN ECONOMIC AREA WHICH GUARANTEE, HOWEVER, A SUFFICIENT LEVEL OF PERSONAL DATA PROTECTION. IN ANY CASE, THE PROCESSING WILL BE CARRIED OUT ACCORDING TO THE PROCEDURES SET FORTH IN THIS STATEMENT AND THE PROVISIONS OF LAW;

6.MANAGEMENT OF YOUR REQUESTS: TECHNICAL, COMMERCIAL, ON THE PROGRESS OF YOUR ORDERS AND REQUESTS FOR INFORMATION IN A BROAD SENSE;

CONTACT WITH THE REPRESENTATIVES OF OUR SERVICES (PRESS OFFICE, BUSINESS DEVELOPMENT, WEB MARKETING, PURCHASING, CUSTOMER SERVICE);

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